DIGITAL DELIVERY POLICY
RIALDEN sells digital products only. No physical items will be shipped.
DELIVERY
After your payment is successfully processed, you will receive access to your digital files through the download instructions provided at checkout or by email. Delivery is generally available shortly after purchase, but occasional processing or technical delays may occur.
Please make sure the email address entered during checkout is correct and check your spam or junk folder if you do not receive the delivery email.
FILE ACCESS
Customers are responsible for downloading and securely storing their purchased files. A compatible device, software, and internet connection may be required to open or use certain products. Product descriptions identify relevant formats and software requirements.
DOWNLOAD PROBLEMS
If a download link is missing, expired, or not working, please contact RIALDEN through our Contact Us page. Include your name, order number, and the email address used during checkout so we can assist you.
REFUNDS
Because our products are delivered digitally, purchases are subject to the terms stated in our Refund Policy. Please review that policy before completing your purchase.
CONTACT
For delivery questions or technical assistance, please use the Contact Us page on rialden.com.